Good neighbors are hard to come by.
Some are known only by their politician’s wave, never really close enough to get under the skin. Others will be there “if you need them,” but best to not need them is the message they send. Tidy enough. And then there are those who form you, make you see the world aright while they’re oblivious to the fact.
Herman Stelljes was always old, but that had nothing to do with the fact that he was an institution. Fortunately for us, he was our neighbor who happened to own the general store, aptly named Herm’s, which sat close to the two-lane highway near our house. He lived there, too — alone — in the back room. Except for a dog named Spike, it was all he had. An unassuming gold mine, nonetheless. Twenty years living a hundred yards away gave me a schooling that would rival the halls of any brick and mortar, including seminary.
Herm’s was filthy. Built of cement block painted white with dark green trim, its only decoration and signal for being open was the glowing sign in the window that read: Budweiser. For Herm’s to ever be closed was only temporary inconvenience. His monthly trip to town to make a bank deposit seemed reasonable and forgivable. Knowing he’d be back soon endeared me to the familiar smell of smoke, dirt and money I’d be hit with when he reopened, which was the extent of any reward. Friendly banter was out of the question. Only weather, baseball and horse tracks were up for discussion. All else met with a grunt.
But this was where I first managed to get on in the world. At five, it’s where I learned to count, shop and negotiate. When I wanted to buy a piece of bubble gum and a fireball, he’d let me slide when short a penny or two. By 10, my desires turned to Cracker Jacks, Clark’s teaberry gum, ice cream sandwiches and five-flavor Life Savers. Herm’s was a land where my palate blossomed this side of sweet. Occasionally, I’d be sent on a small mission to get either the Daily News, a box of Brillo pads or a can of tomato soup — or some other dry good covered in dust with no expiration date. Trust was policy back then. Since he wore a hearing aid, I’d yell, “CHARGE IT, HERM!” and make a beeline for the door. It always felt like I was leaving him in the lurch, but along with the rest of the neighborhood my parents kept a running account. The ’70s were odd in a charming sort of way.
Looking back, any people skills I possess I owe in part to Herm. His monstrous height, flyaway hair, ashen skin, dirty T-shirt and Frankenstein pants spawned fresh courage in me every time I assumed position as customer. But his glass eye is what scared me most. I knew enough to be considerate and to not ask questions, secretly relieved to know he only saw half of me from across the counter.
Candy aside, living near Herm was a privilege. He was a constant. Gave us a sense of security. Whatever we needed — juice, milk, bread—Herm supplied. The store was open even on Christmas. I respected him, too, insofar as my understanding of respect had something to do with not walking on the grass. Especially his. Herm wasn’t afraid to yell. The unconventional way of adopting proper etiquette.
But what I remember most is the year my parents invited him to our house for Thanksgiving dinner. I can’t recall the origin of that event or any details surrounding it. All I remember is his slick combed hair and that he wore a white shirt. Herm was shy, but seemed grateful to be our guest. My customer.
I was amazed he came.








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